FACTORY TOUR TERMS & CONDITIONS

These Terms and Conditions will apply to any NPS Factory Tour ticket purchased on the NPS Solovair website. By purchasing a ticket, you hereby agree to these Terms and Conditions, and you and any person on whose behalf you are purchasing a ticket will be deemed to have accepted these Terms and Conditions.


SAFETY

All visitors must stay with their guide at all times and comply with any instructions given during the factory tour. Failure to do so may result in the factory tour being terminated and may jeopardise future factory tours. NPS Shoes Ltd. reserves the right to amend the factory tour route or omit areas of the factory for reasons of visitors’ safety and welfare.

This is a walking tour (through the factory departments) therefore we strongly recommend that you wear appropriate clothing and comfortable footwear. Some areas of the factory may be restrictive for wheelchair users, please contact us before booking. For health and safety reasons, we regret that we are unable to accommodate visitors under the age of 16 years.

Smoking outside of designated areas and the consumption of alcohol/drugs are strictly prohibited within the NPS factory.

SECURITY

Although photography (including mobile phones with camera facilities) is permitted in the factory following authorisation by the factory tour guide, still photograph material may not be sold or used commercially in any way whatsoever. Please note videotape and other audio-visual material is strictly prohibited during the NPS factory tour.

Any digital consent that contravenes these T&Cs might result in prosecution / legal action.

NPS Shoes Ltd. reserves the right:

To limit items which may be brought into the NPS factory and to search bags and the person before granting entry to or exit from the premises.

To search audio-visual equipment, including mobile phones, and confiscate relevant images if a breach of our photography policy is suspected.

To remove from its premises any person who contravenes these terms and conditions of entry, and any person whose presence and/or behaviour on the premises could reasonably be construed as dangerous to him/herself or any other person in the grounds.

CANCELLATION

In the unlikely event that you should need to cancel a NPS factory tour booking, please notify our Customer Service (Help@nps-shoes.com) at your earliest convenience. Cancellations made within 48 hours will be non-refundable.

Should NPS Shoes Ltd., for reasons beyond its control, need to cancel a factory tour, an alternative date will be offered where possible. NPS Shoes Ltd. cannot accept liability for any loss, financial or otherwise, under such circumstances.